Question & Answer 常见问题

Product
Q : Are AE 88965 (Pre-order) still available?
A : Final availability only will be confirmed after orders are sent, gotta wait for supplier reply.

Q : Can I get discount? If you discount for me, I will buy 2 items.
A : We already put very low price for our customer. In stead of mark up a high price and give u discount.

Q : when the items will reach?
A: Have to wait around 2-3 weeks after pre-order closed.
It will take 10 to 14 working days to arrive after we place order with supplier.
so Only order if you can wait.

Q : Will they gonna be the same price in 2nd batch if i've missed this 1st batch?
A : yes, the price will be same. (except we have offer or sales)

Delivery
Q : Why I hav't get my items that you sent.
A : If you are NOT received your item, within 3-4 working days,
kindly contact Posline 1-300-300-300 or POS LAJU Customer Service Center immediately for collection. Maybe you are not at home, when they delivered.

Poslaju Customer Service Center
Operating Hours : 8.30 am to 9.30 pm, Monday to Saturday

( except 1st Saturday of the month and Public Holiday )
Fax : 03-5039 9001
E-mail : csc@pos.com.my
PosLine : 1 300 300 300

Q : How to know my item deliver status.

A : You can click the link below to track the items status. (Just key in the track code)

http://www.pos.com.my/v1/?c=/v1/TrackTrace/MainTrack.htm

Q : The item price include Postage?

A : It is not included the postage fees, customer